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During the past few months we have experienced problems shipping to Canada and other non-US locations.
To ensure delivery in a reasonable period of time we are requiring all non-US shipments be made via Global Priority Mail.
Add Priority Shipping Ship to Canada Ship Worldwide
We will do everything possible to ensure you receive your order on time and without any errors. The May 14, 2007 USPS price increase is impacting RWR Innovations and all other companies big and small throughout the United States. Our shipping costs have gone up 50% in some cases and our cost to ship to Canada (Global Priority) has doubled!Our prices, for most of our products, include shipping and handling charges (to US addresses only). Other sites may look less expensive, but their advertised prices probably don't include shipping and handling. These additional charges can add several dollars to the cost of your order. Wit a few exceptions, our non-personalized books and products are shipped via First Class or Media Mail depending on how much your order weighs. If your order weighs 13 ounces or less it will ship via First Class Mail. Orders over 13 ounces ship Media Mail, with takes 2-10 days. For an additional $6.00, we will ship your entire order, not matter how big, to any one location in the United States.
Orders for personalized books are normally shipped 48-72 hours after we receive your order from Albuquerque, New Mexico. During the months of November and December this may stretch out to five or six days depending on the number of orders we receive. Non-personalized products are shipped from Omaha, Nebraska and Albuquerque, NM. Personalized certificates, non-personalized books and other non-personalized products are normally shipped the same day or within 24 hours of receipt of your order.
As soon as we receive confirmation of payment for a personalized book or books:
- we'll
send you a confirmation message
- confirm date of shipment
- include a copy of each order you've submitted.
We'll ask you to review your order for accuracy.
If we don't hear from you, we'll consider your order to be correct, prepare your
order and ship it on the date promised.
- Orders received Monday will be shipped Wednesday or Thursday (Nov & Dec may take longer)
- Orders received Saturday will be shipped Monday or Tuesday, etc. (Nov & Dec may take longer)
We ship orders of one personalized book via USPS First Class
Mail.
We ship orders of two or more personalized books via USPS PRIORITY Mail (2-3 days delivery).
Non-personalized books are shipped via Media Mail or 1st Class Mail.
For an additional $6.00 we will ship your entire order (all products) via Priority Mail to one US or APO/FPO address.
We will do everything possible to make your buying experience a pleasant one,
and fully guarantee our books.
Please email us at orders@rwrinnovations.com if you have special
requirements.
Ron Nixon
RWR Innovations
We Make Reading Fun Again!
Our 2008 Shipping Policy: (USPS Priority Mail)
If you wish faster delivery of your ENTIRE order, Priority Mail is a good method. Delivery is normally made within 2-3 days. For an additional $6.00, we will ship your ENTIRE order (no matter how big or small) to one United States or US Military APO/FPO address.
Non-personalized books, products and personalized certificates are shipped within 24 hours of receipt of your order and payment.
Personalized books are normally shipped 2-4 days after we receive your order and payment.
Please click the Add to Cart button to add Priority Shipping (for your entire order, no matter how large or small) to any location in the United States or United States military post office, to your shopping cart.
Our apologies, in advance, for any inconvenience.
Our 2008 Shipping Policy: (Shipments to Canada)
The US Postal Service made drastic changes to its pricing structure on May 14, 2007.
One of the changes was the elimination of the "Small" Global Priority package. We were able to ship some packages to our Canadian customers for less than $5.00 using this shipping option.
If we are shipping your order to Canada, there is an additional $11.00 charge for Global Priority Mail. Please click the Add to Cart button to add Global Priority Shipping (for your ENTIRE order, no matter how large or small) to your shopping cart.
Our apologies, in advance, for any inconvenience.
Our 2008 Shipping Policy: (Worldwide Shipments)
Our prices, for most of our products, include shipping and handling charges for shipments within the United States and to United States Military APO/FPO addresses. Note: Some personalized books cannot be exported due to restrictions by the copyright holders of the stories.
For most overseas locations USPS Global Priority Mail is the best way to ship your order. The additional charge is usually $11.00. If it is more, we will email you, if it is less, we will refund the difference.
To have your order shipped to a non United States location please click the Add to Cart button below.
Free Birthday Chronicle
with every personalized book. Free Shipping for all
personalized books!
RWR Innovations Our Privacy Policy Personalized Children's Books - Child Book Publisher - Personalized products P.O. Box 460939 Papillion NE 68046-0939 FAX: 1-678-528-5017 505-217-3662 (Albuquerque) Best time to call is between 9 AM and 11 PM EST 770-850-1400 (Atlanta) 402-592-9199 (Omaha) 877-402-7167 (Toll Free)
Webmaster: Ron Nixon webmaster@rwrinnovations.com 9405 Talara Place NW Albuquerque NM 87114 505-217-3662 Site Map Last Updated 06/19/2008